Front Desk Automation
Transform your front desk from a bottleneck into a competitive advantage. Dentalys automates patient messaging, scheduling and reminders — freeing your team to deliver exceptional in-person patient experiences.
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Each of these tasks currently consumes staff time. Dentalys handles them automatically, consistently, and without errors.
Every incoming message receives an instant, accurate response — at any hour. Pricing questions, treatment enquiries and availability requests handled automatically; appointment changes handed to your team.
Real-time calendar integration means the AI offers genuine availability, books confirmed appointments, and adds them to your calendar without manual data entry.
Automated reminders 24 hours and 1 hour before each appointment, on Telegram or by email for web-chat patients. The 24-hour reminder asks patients who cannot attend to contact the clinic, so cancellations surface early.
First-time patient inquiries guided from initial question through booking confirmation with a smooth, professional experience that builds trust before they arrive.
When a patient asks for staff, the AI cannot answer from your clinic’s information, or symptoms sound urgent, the AI opens a handoff in the Handoffs inbox with the patient’s name, phone number and the reason. The full conversation stays on the Conversations page.
Responding to patient messages and calls after hours, answering FAQ-type inquiries, booking appointments, sending confirmation messages, and sending reminders.
No. The AI answers using your clinic's name, your AI receptionist's name, and your own services, prices, opening hours, FAQs and uploaded documents. Patients get answers specific to your clinic, not generic ones.
Positively. Removing repetitive, low-value tasks from your receptionist's day creates a more engaging, sustainable role focused on patient relationships — which improves retention and job satisfaction.
Yes. Every conversation is logged and accessible from your Dentalys dashboard. Your team can review any interaction and reply to the patient from the Conversations page.
Yes. Dentalys supports multi-dentist scheduling with separate calendars per practitioner, routing patients to the appropriate dentist based on their enquiry.
Live in under 30 minutes. No credit card required. Cancel any time.
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