Front Desk Automation
Transform your front desk from a bottleneck into a competitive advantage. Dentalys automates patient messaging, scheduling, reminders, and follow-ups — freeing your team to deliver exceptional in-person patient experiences.
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Each of these tasks currently consumes staff time. Dentalys handles them automatically, consistently, and without errors.
Every incoming message receives an instant, accurate response — at any hour. Pricing questions, treatment enquiries, availability requests, and appointment changes handled automatically.
Real-time calendar integration means the AI offers genuine availability, books confirmed appointments, and adds them to your calendar without manual data entry.
Automated 48-hour, 24-hour, and 2-hour reminders sent via the patient's preferred messaging channel. Confirmation requests included to surface cancellations early.
First-time patient inquiries guided from initial question through booking confirmation with a smooth, professional experience that builds trust before they arrive.
Automated check-in messages after appointments build patient relationships, surface any concerns, and create natural opportunities to request Google reviews.
Responding to patient messages and calls after hours, answering FAQ-type inquiries, booking appointments, sending confirmation messages, sending reminders, and requesting reviews after visits.
No. The AI is configured with your clinic's name, tone, and personality. Patients receive warm, professional responses that reflect your brand — often indistinguishable from a human receptionist in tone.
Positively. Removing repetitive, low-value tasks from your receptionist's day creates a more engaging, sustainable role focused on patient relationships — which improves retention and job satisfaction.
Yes. Every conversation is logged and accessible from your Dentalys dashboard. Your team can review any interaction, add notes, or take over a conversation at any point.
Yes. Dentalys supports multi-dentist scheduling with separate calendars per practitioner, routing patients to the appropriate dentist based on their enquiry.
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